Terms and Conditions of Sales

1. Application

This Agreement covers exclusively any sale of products through the website (paris-saraliotis.gr) of the sole proprietorship Saraliotis Paris (VAT number 056533512) based in Galatsi Address: Veikou 37. Any deviations from this Agreement must be confirmed by the Saraliotis Paris company in writing. Any other Terms and Conditions are expressly excluded. Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the terms expressed herein, without exception. If a user does not agree with these terms, he must refrain from using the online store and from any transaction with it. Sending your order implies acceptance of this Agreement and all its terms.

2. Orders / Contract

Orders must be received in writing online by completing and sending the relevant Order Form available on the website paris-saraliotis.grYour order is considered received by the individual company Saraliotis Paris from the moment you receive via email a relevant update of the order status with the indication “Order Confirmation”. Other order status updates appear on the user’s screen and are emailed to the user’s contact email address. During the processing of each registered order, the stock availability of the products you ordered is confirmed. In case the availability or delivery time differs from the one indicated on the product page, a relevant information will be received. Your order is considered binding when in the order status there is the indication “Sent” or “In the store”.You must check the Order Confirmation and immediately inform the Saraliotis Paris sole proprietorship (no later than 1 hour from the time of receipt of the electronic notice marked “Order Confirmation”) in writing for any error, otherwise the details mentioned in the Order Confirmation will be in this Convention.Before sending the Order Form, you have been informed of the following information:The listed prices of the various products that are displayed on the pages of the website include the legal VATThe various product offers are valid until stocks are exhausted. In case of low / limited availability of product stock that has been offered, the individual company Saraliotis Paris reserves the reasonable right to execute the relevant orders based on the satisfaction of as many of its customers as possible, ie orders registered by different / separate users.Saraliotis Paris individual company tries to provide you with high quality services on a daily basis. Saraliotis Paris sole proprietorship in good faith, is not responsible and is not liable for any errors in features, photos and product prices listed on the website paris-saraliotis.gr and can not guarantee that there will be no errors for any reason during import and / or updating the characteristics and / or price of a product.As part of our good faith and for your protection, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with its order, contact the Customer Service Department at 2102924300 or by sending an e-mail to info@paris-saraliotis.gr

3. Order cancellation

You can cancel your order at any stage of completion by calling us at 2102924300 and via email at info@paris-saraliotis.gr </ strong> . Depending on the progress of your order we will inform you about the options you have.

4. Force Majeure

Saraliotis Paris sole proprietorship is not responsible for delays in execution (including delivery) due to cases that cannot be attributed to the fault of Saraliotis Paris sole proprietorship or due to force majeure and will be entitled to an extension of execution time. Examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts, and natural disasters. If such incidents last for more than 2 months, this Agreement may be terminated by either party without compensation.

5. Your obligations as a Customer

You are responsible for:

• Your product selection and suitability for your purposes.
• Telephone and postage costs for communication with the Saraliotis Paris sole proprietorship if any.

6. Withdrawal – Product Returns – Consumer Rights

To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). In case you find a defect you should contact our online store immediately after delivery the same day or the next business day at 2102924300 or at info @ paris-saraliotis.grThe provisions of the Civil Code apply to the treatment of defects or deficiencies of contracted properties in the items sold. To be considered a contracted property, it must be certified as such in writing by both parties.In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way in which their return will take place, your refund will be completed within 30 days from the date we receive the products. The return can be made by crediting your account that you will notify to the individual company Saraliotis Paris.This Convention does not affect any consumer rights provided by law.

7. Product Availability

The products offered through this website are able to be sold in the Greek Market.The details available for the products on the website do not constitute a sale proposal but an invitation for information.It is not considered that you have placed any product order until it is accepted by us. If we do not accept your order and the money has already been deducted from your account, then it will be refunded in full.To place your order you will be asked to follow the purchase process and press the “Approve Payment” button.You will then receive an e-mail from us confirming receipt of the “Order Confirmation” order. Please note that this does not mean that your order has been accepted as this is an offer from you to us to purchase one or more products.All orders are accepted by us and this acceptance will be confirmed by sending a relevant e-mail.All product orders are subject to availability.In this light, in case of difficulties in supplying or depleting the products in stock, we reserve the right to inform you about similar products of equal or superior quality and value, which you can order. If you do not wish to order such products, we will refund the amount you may have paid in full.

8. Order Rejection

We reserve the right to withdraw from this website any product at any time and / or to remove or edit any material or content on this website. While we make every effort to process all orders placed with us, there may be exceptional circumstances in which we may have to refuse to process an order after we have already sent you the Order Confirmation, which we reserve the right to process. at any time in our sole discretion.We have no responsibility to you or any third party for the withdrawal of any products from this website, as well as for the removal or processing of any material or contents of the website or for the refusal of processing or acceptance of an order after we have sent you the Order.

9. Delivery

Depending on the availability of the products and the reservation that exceptional circumstances occur in this case, we will make every effort to complete your order for the product / products (s) within the estimated time.Delays can occur in cases such as adapting products to customer requirements, depending on the delivery area or in unforeseen circumstances. If for any reason we do not manage to meet the delivery date, we will inform you and offer you the option to either continue the purchase by setting a new delivery date on our part, or cancel the order with a full refund. Note, however, that we do not perform with deliveries on Saturdays and Sundays.Delivery will be deemed to have taken place when you or a third party designated by you, other than the carrier has acquired physical possession or control of the products, which will be evidenced by the signing of the receipt at the agreed delivery address.

10. Unable to Deliver

If it becomes impossible for us to deliver your order, we will leave a note explaining where your order is and what you need to do to receive it.If, after 15 days from the moment your order is available for delivery, this order has not yet been delivered for reasons not due to our fault, we will consider that you wish to cancel your order.As a result, we will refund any payment we receive from you, including delivery costs (excluding any additional delivery costs incurred in the event that you choose a different delivery method than the basic and less expensive method we offer you) as soon as possible. and in any case within 14 days.Please note, however, that shipping resulting from non-receipt of the order may have a higher cost, with which we are entitled to charge you.

11. Risk transfer and product ownership

Responsibility for the products is transferred to you once you or a third party designated by you, other than the carrier, has acquired physical ownership or control of the products.Ownership of the products passes into your hands with the full collection on our part of all amounts due in relation to the products, including shipping costs or with their delivery (as defined above) if it takes place after collection.

12. Price and payment

The price of each product will be the one set at any time on our website, except in cases of obvious error. We always make sure that all the prices on the website are accurate, however errors may occur. If we find an error in the price of any product you have ordered, we will inform you as soon as possible and give you the opportunity to re-confirm the order at the corrected correct price or cancel it. If it is not possible to contact you, we will consider that your order has been canceled and we will refund you in full any amount you have paid.We are not obliged to supply you with any product at the wrong lower price.The prices on our website include VAT but not the shipping costs, which are added to the total price. Prices are subject to change at any time. However, any changes will not affect the orders that have been shipped.Once you have selected all the products you want to buy, these will have been added to your shopping cart and the next step is to place your order and pay.To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Furthermore, during the purchase process, before payment, you can change the details of your order.To minimize the possibility of unauthorized access, your card details will be encrypted.

13. Return Policy

Returns are strictly accepted within 14 days and if the product is returned in its original packaging. The product return period expires after 14 calendar days from the day you or a third party designated by you, other than the carrier, acquired physical ownership or control of the product.You can exercise the right of return either by informing the individual company Saraliotis Paris at the postal address listed above here, or by calling 211 4067042 or by sending an email to info@paris-saraliotis.gr or by writing to our contact form expressing the decision you return the product.The return will be considered on time as long as you contact us within the mentioned period.Without delay and in any case within 14 days from the day we were notified of the return, we will refund all payments we have received from you.Subject to the above, however, we can withhold the return either until we receive all the products back or until we receive proof that you have returned the products, in full.You can return and deliver the products hand in hand at the exhibition of our store (37 Veikou Ave. Galatsi) after you have previously contacted us to make sure the products are available you wish to change or return.We point out that there is no return and you are responsible for any misalignment of the value of the products as a result of such treatment that alters their nature, characteristics and functionality.In no case will the return be accepted when:– Sealed products, which are not suitable for return for health reasons and which were opened after delivery.– Products tailored to customer needsNo amount will be refunded if the product has been used after opening, if the product is not in the same condition as it was delivered or if it has been damaged.Therefore you need to take care of the proper care of the products while they are in your possession. Please also return the products using or including their original packaging, instructions and any other documents that may accompany the products.In any case, you must return the products together with the receipt you received upon delivery.After examining the returned product in detail, we will let you know if you are entitled to a refund.

14. Defective Product Returns

In case you consider that the product you ordered is not working properly, at the time of delivery, you should contact us immediately describing in detail the product and its defect and we will give you instructions for further actions.You can return the product to the exhibition of our store or deliver it to the courier company that we will send to your home.You must return the product together with the receipt you received upon delivery of the product.We will carefully review the returned product and let you know within a reasonable time if you are entitled to a refund or replacement.Refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the day we confirm that you are entitled to a refund or replacement of the defective product.Our liability in relation to any product purchased through our website is strictly limited to the amount of the purchase price of that product.All product descriptions, information and material posted on this website are provided “as is” and without any further warranty, either express or implied, other than warranties provided by law. In this light, if you trade as a consumer or as a user, we are obliged to deliver products, taking responsibility for any non-compliance that exists at the time of delivery. It is considered that the productsa) conform to the description and quality described by us on this website, b) are suitable for the purposes for which such products are normally used, and c) have the quality and performance that is normal to products of the same kind and which is reasonably expected.To the maximum extent permitted by law, we waive all warranties, except for the benefit of consumers and users who cannot be legally excluded.What is provided in this term does not affect your rights as a consumer or user or your right to return products.

15. Modification of the terms hereof

Saraliotis Paris sole proprietorship reserves the right to modify or renew the terms and conditions of transactions. The modification or renewal will take effect as soon as this text is informed of any change.

16. Miscellaneous

If any part of this Convention is found to be void or unenforceable by a court decision, the remainder of the Convention shall remain in force.Saraliotis Paris sole proprietorship may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations. All notifications must be made in writing (by hand, by e-mail, fax or letter by first-class post, which will be deemed to have been delivered 48 hours after posting).

17. Applicable Law – Jurisdiction

This Agreement shall be governed by European and Greek law, in particular legislation governing matters relating to e-commerce, distance selling and consumer protection, and shall be subject to the exclusive jurisdiction of the courts of Athens.

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Secure transactions

1. The online store paris-saraliotis.gr allows payment in the following ways:

• By credit card
• By debit card
• By Bank Deposit
• Cash on delivery
• Payment at the physical store

Payment by credit or debit card : The online store paris-saraliotis.gr accepts all VISA, MAESTRO and MASTERCARD credit cards. Saraliotis Paris sole proprietorship recognizes the importance of the issue of Security of Personal Data as well as electronic transactions and has taken all necessary measures with the most modern and advanced methods to ensure maximum security. All transactions performed using a credit or debit card are processed through ALPHA BANK. For ALPHA BANK, transaction security is a first priority and that is why its investments in this sector have been and continue to be particularly important. The adoption of state-of-the-art technology with communication protocols and identification mechanisms unique to the Greek data make ALPHA BANK a pioneer in securing electronic transactions.All information related to your personal information is kept confidential. The information given inadvertently by the users in paris-saraliotis.gr is used in order to ensure direct and substantial communication with the individual company Saraliotis Paris and paris-saraliotis.gr, to provide answers to the questions they ask, and finally, to serve and to execute their orders. The information collected by paris-saraliotis.gr aims to measure the number of visitors to the site, to determine the requirements of customers for more products and to facilitate transactions with the company.In no case will your personal data be transferred to another organization or partner of the Saraliotis Paris sole proprietorship without your prior consent, unless this is required through legal channels. In cases permitted or required by law or by court order, the Saraliotis Paris sole proprietorship will collect, use and disclose your personal data, which have been collected online without your prior consent.In order to process orders by credit card, a collection of your personal information is required. Any supporting documents and documents that may be required to certify and declare the identity of the customer remain strictly confidential and are checked only by ALPHA BANK. The submission of personal data by the user means that he consents to the use of this data by ALPHA BANK for the reasons mentioned above. In no other case shall the personal data be transmitted or disclosed without the prior consent of the user and the conditions are ensured to ensure that the personal data is not subject to any illegal processing.For any question or suggestion or statement related to these issues please contact ALPHA BANK. At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.ALPHA BANK guarantees your transactions through e-Banking

• via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover
• using the Masterpass e-wallet

Indicatively, the measures taken by the Bank in order to protect your electronic transactions are mentioned:

• Bank Identification
• Automatic User Logout

An additional safety valve is automatic user logout. Completing a transaction is allowed within a certain time limit (fifteen minutes) after which the system automatically disconnects the user.

• Ensure data transfer

All payments made using a card are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

• Controlled access to bank systems

Access to ALPHA BANK (servers) systems is protected by the latest Firewall technology, which allows the use of specific services while prohibiting access to systems and databases with confidential data and information of the Bank to unidentified users.Payment by Bank Deposit : Alternatively, if you are not comfortable with another payment or the amount of your order is over 500 euros, you can pay for your order by depositing the exact amount to one of the Bank account:– to the account holder

• with IBAN: at the bank

– Do not forget to write the order code on the subject of your transfer.When you complete the deposit do not forget to send us the payment receipt in a digitized image via email ( info@paris-saraliotis.gr ).